What’s involved, and why you’ll want one.
Quality reviews provide feedback about potential problem areas and suggestions for improvements to ensure your products are clear, consistent, and free of errors.
What types of products can be reviewed?
Products reviewed include digital and print deliverables, such as eLearning courseware, websites, workshop materials, eBooks, manuals, brochures, and more.
Reviews of eLearning courses being developed for release in a global marketplace are also available, to help assure that modifications made during the translation and localization process have been properly implemented.
What issues are identified in quality reviews?
As appropriate, issues will be identified related to:
- Grammar, spelling, punctuation, and capitalization
- Content and design consistency and clarity
- Organization, including information hierarchy and structure
- Accessibility and navigation
- Text formatting and layout
- Program errors/bugs
- Referencing details (appropriateness and accuracy of sources)
When are quality reviews performed?
Reviews are performed in all stages of development, both on master documents (like detailed storyboards or production scripts) to provide you with a clean start, as well as on products created from those master documents to help you make sure all required components are included — and that problems are not.
Why should quality reviews be done?
Investing in these services will help you avoid the costs of potential rework and damaged reputation, and increase customer satisfaction, retention, and return. You and your clients will reap the benefits of involving someone who provides an objective, fresh set of eyes, offering a new perspective on the project at hand.